OUR COVID POLICY
Thank you for supporting our locally-owned small business during this challenging time!
Non-essential in-home services to occupied dwellings are suspended. Warranty repairs and new installation start-ups are scheduled to begin October 15. Our showroom is open for virtual appointments and telephone contact. In-person visits are by appointment only.
Frequently Asked Questions
Please contact us if your question is not answered below!
Q: Does your company provide LP gas? Can you fill my tank?
A: Carolina Fireplace Distributors does not distribute or fill LP gas tanks. Please contact our preferred gas partner to arrange gas delivery:
Strick's LP Gas
910-675-1944
www.strickslpgas.com
Q: Can my existing wood burning fireplace be converted to a gas log fireplace?
A: Yes! We have an extensive selection of options available for this type of conversion.
Q: Do you connect other gas appliances besides fireplaces?
A: Yes! As a licensed fuel-piping contractor, Carolina Fireplace Distributors can provide connections and start-ups on all your home's gas appliances.
Q: Can I add a fan or a remote control to an existing gas log fireplace?
A: Yes! Adding a fan will help to circulate the heat generated by your fireplace, adding function to its aesthetic value. We have standard fans for most fireplace models, and a few different options for remote controls.
Q: I am building a new home and found a similar model fireplace online for $xx cheaper than your price. Why is there a difference? Can you match that price?
A: Apart from the satisfaction of buying locally from a distributor with 20+ years of experience with NC building codes, there is another reason not to order that fireplace online. The price quote your builder receives from us includes: permit, fuel piping, venting, installation, inspection, and initial start up. In addition, Carolina Fireplace Distributors warranties both parts and labor. When adding these costs to the price of the unit itself, your online option is now comparably priced.
Q: Do you install outdoor kitchens and fire pits?
A: Yes, let us help you build the backyard of your dreams! If you are just looking to upgrade your existing set-up, we can also offer options such as a fixed gas line to your grill or fire pit.
